Fix: Black Screen When Waking Laptop From Sleep

Fix: Black Screen When Waking Laptop From Sleep

Alert
Sometimes, the Windows Fast Startup feature conflicts with your laptop's display drivers.
Idea
How to disable it?
  1. Press the Windows Key + R to open the Run dialog box
  2. Type powercfg.cpl
  3. Click Ok to open Power Options
  4. On the left sidebar, click Choose what the power buttons do
  5. Click the blue link that says Change settings that are currently unavailable (this requires administrator rights) 
  6. Look under the "Shutdown settings" section and uncheck the box for Turn on fast startup 
  7. Click Save changes
  8. Reboot your laptop to apply the fix
Info
Note: If you are unsure or need help, please open an IT support ticket.
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