Stuck? Try This First!

Stuck? Try This First!

AlertInfoAre you experiencing any of the following? 
  1. Webcam, audio, Bluetooth, mouse, or monitor problems 
  2. Applications are lagging and system is slow 
  3. Random freezes or application crashes
  4. Fast battery drain, overheating, loud fans, or sleep/wake failures 
  5. Just got back from a vacation or a leave of absence 
Idea
Try This First!

1. Running Windows Updates 

  1. Open Windows Search 
  2. Go to Settings  
  3. Scroll to the bottom on the left panel, click on Windows Update 
  4. Click on Check for updates 
  5. If any, run those updates 
2. Running Lenovo Vantage Updates
  1. Open Lenovo Vantage application 
  2. Click on Check for updates 
  3. If any, run those updates
WarningBeware: Running updates might require restarting your laptop
Info
Note: If you are unsure, need help or issue persists, please open an IT support ticket.
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