Audio Issue in AMD Laptops

Are you experiencing any of the following?

1. Default Mic not working
   
2. Low playback volume
   
3. No Sound 
   

Do you use either one of these device?

1. AMD Ryzen 5 
   
2. AMD Ryzen 7 
   

Fix

1. Turn off audio enhancements for Speakers
   
1. Settings > Sound > Speakers
   
2. Turn on audio enhancements for Mic but choose Voice Clarity for Mic
   
1. Voice Focus > Automatic
   
3. Depending on result, turn on/off Automatic mic sensitivity in Microsoft Teams
   

Note: If you are unsure, need help or issue persists, please open an IT support ticket.

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