No sound at all?

No sound at all?

Alert
If your laptop has no sound, your audio might be routing to the wrong place.
  1. Open Settings > System > Sound
  2. Check the Output dropdown menu
  3. Ensure your laptop speakers (usually labeled as Realtek) are selected instead of an external monitor 
Info
Note: If you are unsure, need help or issue persists, please open an IT support ticket.
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