Clear Microsoft Teams Cache

Clear Microsoft Teams Cache

  1. Close Microsoft Teams window completely
  2. Open Task Manager > Processes > Apps > Right click on Microsoft Teams > End Task
  3. Press the Windows key + R to open Run dialog box
  4. Then, type %appdata%\Microsoft\Teams
  5. Hit Enter
  6. New Teams Cache Location - %localappdata%\Packages\MSTeams_8wekyb3d8bbwe\LocalCache\Microsoft\MSTeams
  7. Press Ctrl+A and delete all the files and folders in the folder that appears
  8. Open Microsoft Teams and login if required
Info
Note: If you are unsure, need help or issue persists, please open an IT support ticket.

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